• Address: Norfolk, NE 68701 (map)
• Date Posted: 10/08/09
• Job Type: Full-time

This position is responsible for providing superior customer satisfaction while supporting sales functions, answering phones, greeting customers and taking customer payments. While applying the principles of the Dynamic Organization, this position is responsible for supporting sales personnel and performing administrative functions in support of sales activity.
RESPONSIBILITIES:
· Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries to appropriate party
· Offer and promote vertical features and essentials with each customer interaction while achieving the highest level of customer satisfaction.
· Answer routine billing questions/issues from customers. Forward more complex questions to appropriate party.
· Update customer account after every customer interaction.
· Assist in other tasks (including acting as backup to other functions) as needed or assigned by Management to improve the delivery of service to fellow associates and customers.
· Receive and process all payments according to standard procedures.
· Complete accurate paperwork and transactions according to company policies and procedures.
· Perform sales related administrative duties as assigned by Management.
· Assist with inventory counts and other store procedures as needed.
· Assist in maintaining store appearance and individual work area according to the retail store standards.
· May assist in the opening and closing of a retail location which includes and but not limited to cash handling and deposits as governed by operations control standards.
· Attend all required training programs and meetings.
· Assist in other tasks, duties, or projects as assigned by leadership.

QUALIFICATIONS:
· High school diploma or state equivalency required.
· 6 months of customer service experience preferred, which may include retail sales, cashier, hostess, and general office.
· Strong organizational skills required.
· Cash handling experience required.

Benefits:

Employment at U.S. Cellular® would also qualifies you for generous health benefits from the very first day, Full tuition reimbursement, robust 401K plan, extensive paid time off, special employee and family phone plans, and competitive pay.

To apply, please copy and paste this link into your browser:
http://uscc.net-apply.com/12341